Talkspace - Expanding the Therapeutic Space while Carving its own Niche

As in all fields of medical sciences, therapeutic treatments also seem to have found a way to connect with its clients more inclusively and holistically. With stressful lifestyles, professional and personal anxieties, a large number of the populace are facing mental fatigue and breakdowns, those that require a constant and improvised program to facilitate a need-based approach to therapy. While the conventional design for offering therapy, mostly centered around the in-person tradition has been unidirectional, there has been an evolving patient-centered approach of late that facilitates access to the therapist as and when they wish to. One such progressive step in this direction has been the pioneering online therapy, Talkspace that incorporated the dual benefit of being heard and read anywhere, anytime.

This mobile therapy application requires a user to sign up and get connected to a real-time consultant, who after analyzing the issues matches the user with potential therapists/counselors. Through texts, audio messages and videos, the user can log in on the go and seek therapy, with the added advantage of low cost and convenience.

Opting for Talkspace also offers the advantage of anonymity and in a way leads to a more accommodating relationship between the client and the therapist without the fear of being judged, in turn leading to more revelations and more profound insights as the user gets her private space and time to think and type as to what or how she feels. For those who are always traveling or have a busy schedule with kids, it becomes difficult to fix appointments with a therapist every now and then, and in such cases, Talkspaceprovides the ideal solution. Also, it is a godsend for those who have trouble articulating their feelings and conditions in traditional therapy.

As so rightly proved by countless positive testimonials on social media, through Talkspace, individuals who otherwise have experienced letdown through traditional therapy in cases of depression, toxic relationships, panic attacks, chronic anxieties and mental breakdowns consider online therapy medium a boon for them. Having a licensed therapist almost 24x7 without the need to confess face-to-face and the autonomy of switching therapists provides the clients a platform where they can open up in a casual environment.

Neil Leibowitz, the prolific entrepreneur and now the Chief Medical Officer of Talkspace digital health company has stated that the imminent arrival of technology to treat patients has to be seen in the context of the need to aid physicians rather than substituting them and evolving to the extent of teaming up with primary care practices. Although dubbed as a skeptic towards online therapy, Leibowitz’s faith in the ability of Talkspace to offer a unique alternative to the myriad of affected individuals and groups echoes in his desire to spread out Talkspace into the field of psychiatry by year-end. This move is likely to enhance its customer base.

At present, Magellan offers compensation for Talkspace services, and more insurance companies are expected to hop in. Talkspace earnestly supports the therapists working for it so that their services are top notch and they adequately boost the entire team’s development. The employees of the company work in a stress-free environment and flexible work hours that eliminate any possibility of adverse impacts in the delivery of its services. Indeed Talkspace is leading the way in the budding field of online therapy.